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Case studies

FAAC
Civil engineering, Mobility infrastructure, Parking solutions

The Challenge

As a global company building automation and access-control solutions, FAAC needed a solution that intelligently and reliably extracts requirements from customer documents and assists team management through an intuitive interface, accelerating SME engagement and ensuring requirement compliance throughout the proposal.

The previous solution they were using was not well received by their team, as most users found it too heavy, too complex, and too reliant on manual processes, which made it frustrating to use and led to slow SME response times.

With over 50 businesses operating around the world, FAAC also needed the ability to easily segregate knowledge bases between businesses, and insisted on never having to manage a content library manually ever again.

Trampoline delivered on this while ensuring that every user is treated as a first-class citizen by the platform, so that SMEs actually enjoy contributing, which translates into faster content approvals and less last-minute scrambling.

[Trampoline] is really good with catching all of the requirements, the actual requirements, not just giving you a bunch of information. I immediately loved the tool and how capable the AI is. And switching to Trampoline has been very easy... I think it is a lot more intuitive than Loopio.
Christina Watson

Christina W.

Bid manager

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Average time savings compared to previous solution

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Average user rating

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The solution

Within two weeks of the trial, the HUB team at FAAC witnessed the difference between an AI-native platform such as Trampoline and legacy solutions.

Their first discovery was how precise the requirement extraction could be, and how better the feedback tool made it. What surprised them most was the ability of the tool to get requirements from usually hard-to-read tables, and to show them exactly where it extracted the requirements from, so they could verify.

The second discovery was how powerful Trampoline's chat assistant can be. Because it's an AI built for compliance and governance, it flips the proposal management script on its head by focusing on sources, proof and narratives - and accelerating end-to-end proposal management tasks.

Finally, as the team onboarded more people each week on the platform, they quickly appreciated how easy it was to onboard new team members, leading Trampoline to an average 8.9/10 satisfaction score within 6 months of usage.

See Trampoline in action